Delegation ยท Agentic build

An AI system that can carry the work forward.

Shaped around the way your business actually runs. Your agent runs on accounts you own, remembers the clients and open threads behind them, and keeps the work moving while you’re out on the job. You set what it handles alone and what waits for your call.

From $1,500 · 90-minute kickoff · Working on day one · Managed through day 60

Why AI

AI belongs where the work gets ahead of you.

One customer went quiet after the quote. AI catches it and works it the way you run things, right down to when it’s allowed to send.

Tom’s cabinet shop · Tue, Jul 21 · 9:12 AM
Dana Whitfield dana.whitfield@gmail.com Follow-up due
Quote #1042 · matte oak kitchen · $8,400 · sent Tue, Jul 14 · valid through Jul 31
“We like the quote. I’m going to review it with my husband this weekend and should have an answer for you Monday.”
Received Fri, Jul 17 · 4:52 PM
Why this is due now
Dana expected to decide Monday. At 9:00 AM Tuesday, the agent checked email, the quote record, and orders. No reply or status change was found.
Quote #1042 · $8,400 · valid through Jul 31 Requested matte oak finish Asked about installation timing No later email or order found
To Dana Whitfield
Subject Checking in on your matte oak kitchen

Hi Dana,

I hope you and your husband had a good weekend. I wanted to check in now that you’ve had a chance to look over the quote.

A kitchen is a big decision, and I want you to feel comfortable with every part of it. If anything came up as you reviewed it, I’m happy to answer questions, talk through the installation schedule, or revisit any part of the scope with you.

Your quote is good through July 31. Whenever you’re ready, just reply here. And if you need more time, that’s perfectly fine too.

Best Regards,
Tom

After approval send this email today
Fri, Jul 24 9:00 AM · create a call task if she is still quiet
Stops on a reply, order, or quote status change.
Approve & send Edit
The 90-minute build kickoff

Connect the tools.
Then understand the work.

The accounts come first so discovery happens inside the real working environment. You approve every sign-in and permission while I configure the connections with you on a shared screen.

First 30 minutes

Securely
set up access.

You stay in control of each account while we approve access and confirm that information can move correctly.

  • Email
  • Calendar
  • Messages
  • Files
  • Notes and knowledge
  • CRM
  • Accounting
  • Jobs and field work
Next 60 minutes

Map how the work actually moves.

With the real systems visible, we find the trigger, context, judgment, and next action the agent must understand.

  • What starts the work?
  • What does the agent need to know?
  • Where does it stop for your call?
  • What happens next?
Don’t see your system? I’ll evaluate it during scoping.Connections depend on the secure access each tool supports.
The 60-day managed pilot

Use it on day one. Own it on day 60.

Real use is what turns a configured agent into a reliable system. We review it on days 7, 21, and 45, then complete the handoff on day 60.

Day1
Connected and usable.

Complete the kickoff and begin using the agent on the agreed work.

Day7
Core workflow stable.

Reduce unnecessary prompts, tune permissions, and complete the first review.

Day21
Behavior refined.

Adjust skills, context, and outputs using real runs.

Day45
Edge cases tested.

Harden connections, exceptions, and recovery behavior.

Day60
Validated and yours.

Complete final testing, documentation, walkthrough, and ownership transfer.

Day 60 · Operating packageHandoff ready

A working system you can operate.

01
Configured agentConnected and ready for the agreed work.
02
Custom skillsThe behavior shaped around your workflow.
03
Approval rulesClear boundaries for where you make the call.
04
Operating guideHow to run, review, and change the system.
Included with the handoff The records behind the build.
  • Connection map
  • Skill pack
  • Test record
What you own

The complete operating package.

At handoff it’s yours to run. I walk you through all of it before we finish, including how to change it when the work changes.

Agentic buildFrom $1,500
Scope a build →

You’ll get a personal reply within one business day.

Questions

A few things to know about the build.

What the agent should handle, where it stops, how it is tested, and what the build actually costs.

A chatbot gives you an answer. Standard automation follows a fixed path. An agent can gather context from the tools you approve, decide which step comes next, and take permitted actions across a defined job. It is not a free-roaming digital employee. Its scope, permissions, stopping points, and approval rules are designed into the build.

A strong first job happens often, starts from a recognizable trigger, uses information the agent can securely reach, and has an outcome we can check. It may still require judgment, as long as we can define when the agent proceeds and when it asks you. A one-off task, an unclear result, or a system with no safe way to connect is a poor fit. If a simple rule or template can do the job reliably, I’ll recommend that instead.

Only what we agree. Each part of the job can be read-only, draft-only, approval-required, or automatic. Early in the pilot, more actions can wait for you while we learn where the boundaries belong. Sensitive, irreversible, financial, or unfamiliar situations stay behind an approval point unless you deliberately change that rule later.

We connect only the systems the agreed job needs. You approve every sign-in, permissions are limited where the tool allows it, and you can revoke access. I document what is connected and what the agent can read or change. Data retention and model-training terms vary by provider and account type, so I identify those terms during scoping rather than assuming every AI service handles your data the same way.

It should fail visibly, not improvise past the boundary. The build defines when the agent pauses, asks for missing information, retries a step, or brings the job to you. Corrections and unusual cases from the pilot become tests, instructions, or approval rules so the same failure is less likely to repeat. High-stakes actions remain yours unless the evidence supports a different boundary.

We define what success looks like for the agreed job, then test the agent on real or representative cases throughout the pilot. The reviews on days 7, 21, and 45 examine completed work, missed steps, approvals, and edge cases. Reliable does not mean incapable of error. It means the agent handles the expected cases, stops where it should, and makes failures visible and recoverable. The test record and known limits are part of the day-60 handoff.

Every build starts with one defined job. During scoping, we look at how often the work happens, what it takes today, and what it costs when the job is missed, delayed, or done badly. Then I give you a fixed price for the agreed scope and result. Builds start at $1,500. Your quote identifies what is included, along with any separate software or usage costs. After handoff, monthly care is optional, and new workflows are quoted separately.

No. Care is optional. It covers connection health, compatibility changes, and one focused batch of small adjustments each month. New workflows and integrations are scoped separately, and any direct software or usage charges continue through the accounts you own. The handed-over system is not switched off if you decline or later stop care.

Scope an Agentic build →

Scoped and priced before anything gets built.